Packaging Details
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Veithdia : Hi Tech Polarized Sunglasses (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.veithdia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (26)
5 Stars (26) |
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1 Star (0) |
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It quickly. track to track. will not come to me-my face is widely with clearly the cheekbones. they have the concave inside-and wants them to bend in the opposite direction. They are more suitable for round face. Summer is over-check their is no possibility for the sun. and in general, only time will tell the quality frames. kind of like how anything-not fragile. but look otpadno blue glass.
Divine, totally happy
Everything is good!
this is my second purchase from the store, the first one was for my husband. satisfied. good quality product. same as pictures. very nice packaging
Glasses the same beautiful as the photo. Packed in a box, the box is the box, in her case, cover glasses. All brand, nice to keep hands. Sunglasses delicate and lightweight, long dreamed of pink glasses, all done carefully, the track number. Now will not squint at the sun, will be less) Thank You! All nice summer.
Glasses are very stylish and fashionable look. RECOMMEND 5 + + + + +
Excellent points, the second batch, recommend!
Glasses of a space in the sense that you can provide You loan work and even know that you very very and really miss and love and really want to it 9у kneel before more will would interfere with the fine and know that we do Today for a walk or not with me so much more interesting tell me that there with the weather you case is your the case is your business what your business is your business I have no words as your case is your business I have no words are the ones who did not need
thnx
cool glasses, large wide, polarized. very high quality items, yet dazzled and the eyes. cloth case box comes in. отслеживался track.
beautiful sunglasses
good store *****
Came extremely fast quality perfect as always (probably 10th order from that store would recommend)
이쁘다고 합니다.. 만족 스러움...
Когда надеваешь очки, то в стеклах видны блики и отражения :( Поэтому 3 звезды
Отличные очки, особенно за монетки
Gözlük marka gözlükler kadar kalıteli satıcıya cok teşekkür ederim
accurate
Thank you
5th or 6th order perfect as always
Thx
Очки крутые!!!Начиная с коробки заканчивая тряпочкой для очков!Это моя первая халява.Советую всем эти крутые очки!!!!!
Kaliteyi anlatmaya gerek yok. Takip li olarak 8 günde geldi
muhteşem muhteşem yok böyle bir şey paketleme çok ozenliydi kutusu bile var harika satıcı çok ilgilo
So beautiful!! The store sent it very fast Thanks so much
Gran producto! Bien embalado, con plástico protector, se incluye tela para limpiarlas, un gran estuche. Gafas robustas, modernas, buenísimo acabado, muy brillantes. Me encantan! Gracias